28/02/18 - “Good morning to all the staff whose professionalism I appreciatedand courtesy. The initiative is shared even if it could be embarrassingthe interlocutor who has to express himself sincerely, that's fine with me anyway
I don't have to say much and I'll summarise:
- take great care of the welcoming and customer assistance phase, understanding and interpreting their expectations.
-guarantee excellent assistance in the agreement definition and formalization phase.
-always ensure correct and professional responses with respect to the merits and method
-however you must moreto think that between seller and buyer it is the latter whomay have, afterwards, difficulties or surprises, the above to underline the need to inform more and more about the comparative market offers, as well as about the possible problems to face after the purchase.
You also risk raising doubts that can then be easily resolved, but you will always have, if you consider it useful, the appreciation of the buyer.It's an aspect that I've noticed inmany Agencies.My wife and I are still very satisfied.”